WPS reports sudden surge in scam calls

Published: Aug. 23, 2018 at 2:37 PM CDT
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There's been a sudden surge of utility scams in Wisconsin and companies are urging customers to be alert.

Between Aug. 22 and Aug. 23, Wisconsin Public Service received reports of more than 60 scam phone calls targeting its customers.

Both citizens and businesses have been targeted by scammers.

A majority of the calls have been reported in the Crivitz area and the Wausau area.

One customer fell victim to a scam and lost several hundred dollars, according to WPS.

The utility say the scammers are playing a recording of the WPS customer service greeting on a callback number.

They threaten people with disconnection if an immediate payment is not made. The scammers ask customers to pay through prepaid debit cards.

No utility or legitimate organization will ever take payment this way. They will not threaten you over the phone.

WPS reminds customers to never give banking or account information over the phone unless you are 100 percent sure you are talking to an actual employee.

If you receive one of these calls, hang up immediately. If you're not sure, hang up and call the WPS customer line at 800-450-7260.

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