ThedaCare allowing more visitor options amid decline in COVID-19 patients

ThedaCare Regional Medical Center-Appleton
ThedaCare Regional Medical Center-Appleton(ThedaCare)
Published: Jan. 28, 2022 at 4:58 PM CST|Updated: Feb. 10, 2022 at 7:39 AM CST
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NEENAH, Wis. (WBAY) - UPDATE 2/10/2022

ThedaCare is reducing visitor restrictions amid a decline in COVID-19 patients.

The hospital system says it can safely manage the community’s COVID-19 cases at this time.

“We appreciate the community’s understanding as we continue to adjust our visitor guidelines to ensure the safest environment possible for everyone in our facilities,” said Dr. Michael Hooker, ThedaCare Vice President and Chief Medical Officer of Acute Care. “As a person is experiencing a medical situation, our caregivers understand the importance of having a loved one nearby. We are grateful to be a in a place where we can once again safely allow for additional visitors in our care spaces.”

The hospital increased visitor restrictions during the omicron surge.

CLICK HERE for a full list of updated visitor information.

Masks will still be required for all team members, patients and visitors.

Specific restrictions remain in place at hospitals in Appleton, Berlin, Neenah, New London, Shawano, Waupaca and Wild Rose:

• No visitors for COVID-positive patients, except limited, approved, pre-arranged visitation for end of life. Those situations will be pre-arranged through care teams.

• For Family Birth Care, visitors will be strictly limited to one essential person throughout the entire stay. No children are allowed.

• Non-COVID patients may have one visitor at a time during normal visiting hours. Visitors must remain masked at all times, and stay in the patient’s room. If there is more than one visitor present, additional visitors will be asked to leave.

• One parent/guardian is allowed to accompany a minor, or a patient with a medical need (intellectual and/or developmental disability, cognitive impairment or limited mobility).

• Adult patients who need care may enter with their children if childcare cannot be arranged. Children over the age of two must be masked at all times.

• Please do not visit, or accompany patients, if you are experiencing common COVID-19 symptoms, including: Fever, chills, cough, shortness of breath, headache, sore throat, nasal congestion, runny nose, etc. Call your primary care provider to direct you to appropriate care.

• Visitors who are exhibiting symptoms of COVID-19, or do not comply with masking guidelines, will be asked to leave.


With higher levels of COVID-19 in hospitals and the community, ThedaCare will turn away some visitors at all of its hospitals to reduce the chance of exposure to COVID-19.

The new restrictions mean no visitors for patients regardless of the patient’s COVID status, with some exceptions:

  • Limited visits for patients in end-of-life care. These visits must be arranged and approved in advance
  • One essential person for family birth care throughout the entire stay (i.e., no rotation of visitors)
  • One parent or guardian to accompany a minor or a person who has a special need, such as a cognitive or developmental impairment or limited mobility
  • Visitors are permitted at The Heritage, Peabody Manor and Juliette Manor, but visits must be in residents’ rooms or a designated area; limited visitors are recommended

All ThedaCare locations will have screeners to check patients, visitors and employees when they enter, and masks are required everywhere in all public settings.

Any visitors, including those who were pre-approved, will be asked to leave if they exhibit any COVID-19 symptoms or don’t comply with mask requirements.

Anyone feeling sick or experiencing common COVID-19 symptoms is discouraged from visiting any facility or accompanying patients.

Patients are encouraged to come to ThedaCare clinics alone to limit the number of people in waiting rooms. Patients coming for outpatient care can bring their minor children if they have no alternative.

At the Regional Cancer Center, visitors will not be allowed to join in-person appointments or wait in waiting areas unless they’re accompanying a patient with a special need and no one under 16 will be permitted “except under extreme circumstances.”

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