Victim of a Utility Scam? You May Be Eligible for a Refund - WBAY

Victim of a Utility Scam? You May Be Eligible for a Refund

Updated:
Some victims of utility schemes may be able to get their money back--if they act quickly.

The Better Business Bureau say victims might be able to get a refund if they paid through a MoneyPak Green Dot prepaid card.  

Here's how the scheme works: Callers tell victims they must pay their utility bill or their service will be shut off.  Victims are told to pay immediately through a prepaid money card, which can be purchased at drug stores and other retailers.  However, electric companies will never solicit you in this manner.

The BBB says victims of a utility scam can file an online request with MoneyPak if they want to try to get their money back. 

However, you must act right away.  The refund is only available if the scammer has not cashed the card.  Also, you must have your receipt and card.

If you want to fill out a claim, you can find the online form here: https://support.greendot.cust-serv.com/greendotcare/General/Dispute.aspx

The bottom line: If someone calls you and asks you to pay through a prepaid card, consider it a red flag.  Just hang up on the caller.

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