Scammers claiming to be from Microsoft are trying to break into your computer and steal your information.
The Wisconsin Better Business Bureau says the scammers, posing as Microsoft reps, call up potential victims and claim there are errors or warnings found on their computer.
The scammer then tells the victim they need remote access to their computer in order to fix it--but instead, they're installing malicious software. They may also ask for credit card information.
Microsoft's Safety and Security Center website says that "Microsoft
does not make unsolicited phone calls to help you fix your computer."
Here are tips from the Better Business Bureau on what to do if you receive one of these calls:
- If
you have received this call and allowed remote access to your computer,
immediately run anti-malware and anti-virus programs.
- Contact your financial institution immediately if you provided credit card or bank account information.
For more tips on what to do to protect your computer, visit this link: http://www.bbb.org/us/article/hang-up-the-phone-microsoft-doesnt-need-to-fix-your-computer-33343
